Archive for the ‘Uncategorized’ Category

Post Christmas Clean-Up Tips

Monday, December 26, 2016 @ 08:12 AM
posted by mrscaz

It’s now time for that dreaded post-Christmas clean-up. I know, none of us like to think about it, but it’s still there, the clutter, the tree, the decorations and the mess. Here’s some links to a few amazing and helpful sites that have some pretty great ideas on clean-up and decluttering!

  • Holiday Clean Up: Clutter Cutting Ideas for Year’s End - CLICK HERE!
  • The Time Manager - How to Organize After Christmas - CLICK HERE! 
  • 10 TIPS AND TRICKS FOR ORGANIZING AFTER CHRISTMAS - CLICK HERE!
  • Get a head start on next Christmas with these tips - CLICK HERE!

broom-1837434_1280

Now turn on some of your favorite music and make it a fun clean-up process!

Image courtesy of Pixabay.com/orzalaga

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Thank You 2014 Welcome 2015

Friday, December 26, 2014 @ 03:12 PM
posted by mrscaz

I sure hope everyone had a wonderful Christmas. We want to thank all the vendors and customers for your business in 2014. Today is the day after Christmas and there’s lots of trash to be taken out, cleaning to do around the house and if you have little ones with new toys there will need to be some order. Thank You

The 2015 New Year is just around the corner and some of you may have resolutions up your sleeve. Some of the most popular resolutions set by an individual can be financial investments, weight loss, braking habits, better mom/dad/husband/wife… etc.. Some may even liken the challenger approach. Meaning, it wasn’t an interest to resolve anything for the new year it was simply a challenge set before them that sparked an interesting range to see themselves obtain a new goal. These are New Years Resolutions that we call “unspoken”. What kind of resolutions do you have?

 

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This Months Baby Pics

Thursday, December 18, 2014 @ 02:12 PM
posted by mrscaz

Good Day Friends,
Attached are the photos that were sent in for the funny baby photos this month. Aren’t these little ones just so precious? Good luck to all you little dapper snappers! Parents thank you for sending us these precious moments.

5.1 - Copy
2 - Copy 3.1 - Copy 3.2 - Copy 4 - Copy5967 810 - Copy4.1 - Copy

1 - Copy11

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FUNNY BABY PHOTO CONTEST

Wednesday, December 10, 2014 @ 02:12 PM
posted by mrscaz
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Holiday Coloring Pages

Wednesday, December 3, 2014 @ 02:12 PM
posted by mrscaz

Happy Holidays Moms & Tots! We sure hope everyone has had a wonderful Thanksgiving. As the older children may have returned to school, parents may be very busy preparing for Christmas and  New Years as it so quickly approaches. Attached are some printable coloring pages for you to share with your little ones. Just add a couple of crayons and inspire a moment of holiday creativity.
printable-christmas-coloring-pages

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Printable Holiday Coloring Pages

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More More Please!!!

Wednesday, April 4, 2012 @ 11:04 AM
posted by mrscaz

On this anniversary I like to reflect back at all the wonderful things about my mom. She was a good cook. I remember eating all kinds of things; Liver & Onions (really liked it), Beef Heart (it was delicious!), Fish (accidentally swallowed the bones and got them caught in my throat), Breakfast Potatoes (My mother-in-law makes these for me now), Cream Slurgy on Toast (I’ll tell you about it some other time), and the family favorite More. More of what, you ask? More is the name of this easy and inexpensive meal my mother used to make for us. Today I’m going to share it with you. Mind you, many will say something like….Oh, that’s goulash! But it’s not called that in my home. More is more than a quick meal. More is a memory passed down. So without further ado…

More More Please! Recipe for goulash.

Ingredients:

1 lb hamburger

16 oz Macaroni Noodles

1 jar of your favorite spaghetti sauce

1 can of corn, drained

 

Brown Hamburger and drain. Boil noodles according to package directions and drain.  Pour the sauce, hamburger, and corn into the noodles and simmer until hot. Serve and enjoy!

As I said…easy, inexpensive. Best of all? The kids ask for More More Please!!!

More MORE Please!!!

Blessings,

Common Cents Mama - Kids Belts - Toddler Belts inventor

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What’s New? A Small Biz Needs Help

Monday, March 5, 2012 @ 11:03 AM
posted by mrscaz

I blogged about this over the weekend, but in case you didn’t see it, find out how you can help save a small mom run business. As a mom-inventor and business owner, this is a topic that is near and dear to my heart.

I hope you can take a minute and spare a dollar or two to help out this business.

Blessings,

Common Cents Mama - Kids Belts - Toddler Belts inventor

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Customer Service Review: Walgreens

Thursday, February 9, 2012 @ 04:02 PM
posted by mrscaz

 

Fighting for good customer service

So you know how I’m a stickler for customer service? I have a tendency to tweet when I receive bad customer service. I also tweet when I get awesome customer service. Well…this time I got some good and some bad. It all happened the other day when I had to get a different dosage for my prescription. I needed to take 1 1/2 pills a day instead of 1. It wasn’t a huge deal, or so I thought.

I received an automated message from Walgreens that my prescription couldn’t be filled because of something with the insurance. Not a big deal really, I figured I would just call them and find out what was going on. After all, I waited until I only had one pill left to call them. So I guess it was a big deal, but not a I’m-gonna-freak-out-if-I-can’t-get-my-meds kinda deal. I spoke with a pharmacy tech, hoping that she could just tell me what the call was about and if there was anything I could do. It turns out that my crappy, expensive private insurance won’t cover more than 1 pill a day. Go figure. “So what do I do”, I ask. She starts to explain again about the insurance denying coverage. I interrupted her and I tell her I understand that, but what are my options since I am down to 1 pill. Usually, they will give you up to 3 pills until you get authorization so you don’t have to skip any doses. She didn’t offer that. She got really defensive and said there was nothing she could do and I would have to speak with my doctor and the insurance company. Okay, not a problem. Then she says I can purchase a couple pills to hold me over.

This is when things get really wonky. I got the feeling the first time I interrupted her that she was overreacting to whatever she was thinking I was saying, or moreover how I was saying it. I wasn’t mad or sad or crying or upset or distressed. As a matter of fact, I was smiling. I asked her how much a couple pills would be and she asked me how many I would want. Since she already said “a couple”, I assumed she had a number in mind. But we were going around in circles. She kept saying the same thing and I was confused as to why she was being so cranky with me and why “a couple” wasn’t 2. It spiraled out of control quickly. I tried to stop her from freaking out on me but obviously interrupting her repeating herself was some sort of trigger. She accused me saying, “Well YOU are the one getting upset!” I laughed and told her I wasn’t upset. I was about to tell her that she gives horrible customer service and suggest she invests in some training, but instead asked to speak with her supervisor. Without so much as a “Sure. Hang on,” she put me on hold. If it weren’t for the hold music, I would’ve thought she hung up on me.

I was on hold for 30 minutes. That’s right. On. Hold. THIRTY. Minutes.

I hung up, which I assume she was wanting. But what she didn’t count on is that I know Walgreens well enough to know that if I tweet about it, they will respond.

Dapper Snappers kids belts tweet

 

And what do you know? Someone tweeted to me just a few hours later.

 

Dapper Snappers toddler belts tweet

 

A couple emails with Kristen and later that afternoon, the manager at the offending Walgreens called me. That was quick! I wasn’t expecting word for 2 days. The manager asked about the situation and apologized for the misunderstanding and the hold time. He admitted she should have called him to pick up if the pharmacy manager was too busy. I explained to him that it felt as though I was the bill collector and she had no money and was freaking out. It seemed to me that maybe she needed further customer service training. Also, I forgot I live in Florida, not Oregon, which makes a huge difference in expectations of relations.

So with the bad, so comes the good. Walgreens stepped up and provided (almost) immediate customer care. Once again, I applaud Walgreens for excellent customer management.

 

Blessings,

Common Cents Mama - Kids Belts - Toddler Belts inventor

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Low Calorie Turkey Enchiladas

Wednesday, February 8, 2012 @ 01:02 PM
posted by mrscaz

Here I am, Susie Homemaker, slaving away in the kitchen everyday as soon as I leave the kids belts factory. I’m chopping, mincing, dicing, slicing feverishly to prepare a fancy 5 course gourmet meal for my loving family…. Yea right! Who has time for that? I certainly don’t and I’m pretty sure you don’t either and you know what? That’s ok! I hate spending time on stuff I have to do, when I really want to be playing with my kids and spending time with my hubby. Eating, unfortunately, is sort of a necessity, so I have to prepare something (housework… not so much. I saw a sign that said “Please excuse the mess, my kids are making memories” and I think those are words to live by!).

As I mentioned in an earlier recipe post, my assistant has been sharing healthy (low cal, low fat, whatever) recipes with me. This one sounds really good , although I haven’t tried it, yet. Jen swears it was amazing and she is a self proclaimed Master Chef so I guess I should listen to her. She says it comes together pretty quickly, too.

Anyway, if you are like me, you love Mexican, but you know how horrible it can be for your waist-line. Well, here is a healthy take on enchiladas. It makes 4 huge servings and is less than 400 calories each.

Turkey Enchiladas
1 Can Low Sodium Black Beans (15 oz)
4 Cups Stewed Tomatoes
½ Cup Chopped Onions
1 Can Ro-Tel - Original Diced Tomatoes & Green Chilies (if you aren’t a fan of heat, skip these)
1 Cup Frozen Spinach
8 oz Lean Ground Turkey
4 Ole High Fiber Low Carb Tortillas
2 Oz Cabot - Cheddar Cheese 50% Reduced Fat
1 tbsp Argo - Cornstarch
2 tsp Chili powder
Salt & Pepper to taste
Pre heat the oven to 350. In a skillet brown the ground meat with the onions, salt and pepper. In a separate pot, heat the stewed tomatoes, Ro-Tel tomatoes, spinach and chili powder until boiling. Once the meat is browned, add the black beans. Now that the tomato mixture is boiling, mix the cornstarch with a little cold water until it’s blended. Slowly stir the cornstarch into the tomato mixture.  Take half of the tomato mixture and add it to the meat mixture. In a 9×13 pan spoon in a layer of the tomato mixture to cover the bottom. Divide the meat mixture into four and fill each tortilla shell equally then place in the pan. Pour the remaining tomato mixture over the enchiladas and then top with the cheese. Bake until cheese is browned.

Jen adds a little guacamole to hers and serves it with a side of veggies, you could also top it with some shredded lettuce and a few chopped raw onions, tomatoes and cilantro.

This sounds really good and I can’t wait to try it out. Let me know what you think!

Blessings,

Common Cents Mama - Kids Belts - Toddler Belts inventor

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Why AT&T Sucks but I’m Going to Use Them Anyway

Friday, September 9, 2011 @ 08:09 AM
posted by mrscaz

As you probably know, I am moving. The joys of moving involve such wonderful things as getting mail forwarded, getting a new license (because for some stupid reason they won’t give us a sticker), and of course, changing all of our services over to the new house. Hubby decided that he’s tired of DirecTv charging us up the wazoo for TV and the AT&T internet service we have bites the big one. He wanted me to check to see what we could get set up for both TV and internet at a better price. I was all over that!

Our choices that include both the services we require are pretty limited. We either go with AT&T Uverse or Brighthouse Cable. Brighthouse has a deal where we can get 250+ channels and up to 10 Mbps download speed for $94.99 with the price locked in for a full year.  AT&T Uverse has a deal where we can get 270+ channels and up to 12 Mbps for $88, but it’s only good for 6 months and then it jumps to $117/mo. I’m bewildered that they wouldn’t offer up a good price for a whole year. I don’t want to change services every 6 months because I can’t afford the outrageous price hike. So, between a phone call and an online chat, I found out why AT&T sucks but I’m going to use them anyway.

During the phone call, the guy I talked to was an @#%. He offered no help whatsoever and basically told me to go suck an egg (my interpretation of the poor customer service I was rendered). During the chat, I finally got an answer I could live with. Mind you, I gave the poor customer service guy absolute hell, but he held up well. Here’s the chat:

AT&T product specialists are happy to assist you with your questions. Click below to begin your live text chat.

Chat representatives will not have access to your personal account. This service is provided to you under AT&Ts Terms and Conditions and Privacy Policy.

Info: Hello and welcome to AT&T, my name is Denzel. I specialize in setting up new AT&T U-verse service. Please provide me with the complete address where you would like U-verse services connected.

Denzel: Hello!  How may I assist you today?

you: what’s this $300 back offer?

Denzel: Ordering online today with AT&T U-verse TV (U-family or above), Internet and Voice selecting “AT&T Promotion cards” would qualify you for $ 300 Visa reward card.

Denzel: Which AT&T U-verse services are you interested in ordering online today (TV, Internet, and/or phone service)?

Denzel: To confirm, are we still connected?

you: wanted just tv & internet but it seems if I want to have a whole year in savings, I have to have a phone too

you: that sucks

Denzel: Thank you for the information, Have you decided on a specific AT&T U-verse plan TV, Internet and home phone online today? If not, I would be happy to help you choose one.

you: no

you: I just want tv & internet

Denzel: Great!

Denzel: Allow me to ask you a couple of questions to provide you with a plan that best suit’s your needs.

Denzel: What do you (or will you) use the Internet for in your home (i.e. downloading music, watching videos, gaming, pictures)?

you: I want tv + internet and want the price locked in for a whole year, not just 6 months

Denzel: I understand your concern, however currently we do have just 6 months  offer for TV and internet.

Denzel: Would you like to place an order online and secure the online promotions?

you: No, I want it for a year. If I can’t get it for a year then I will go to Brighthouse instead

Denzel: I see, in this case I would suggest you to call the customer care team to check for the 12 months offer for TV and internet.

Denzel: Would you like me to provide you with the number of our customer care department?

you: I’m on hold right now. Have been on hold for 20 minutes.

Denzel: I see, I would recommend you to try to call after some time. I assure that you will get your service set up through the customer care team.

Denzel: Can you think of any additional information you might need, or any questions I can answer about AT&T services?

Denzel: Do you have anymore questions for me? I would be happy to assist you with them.

you: no

you: the first person i talked to gave me the wrong number

Denzel: I see, Would you like me to give the number ?

Denzel: Could you please tell me which state you are in?

you: Florida

Denzel: Thank you for the information.

Denzel: For assistance with AT&T U-verse via phone, please contact Online Support at 1-877-252-1717.  Customer service is available Monday – Friday from 8 am – 5 pm CST.  On Saturday and Sunday we are closed.

Denzel: Do you have anymore questions for me? I would be happy to assist you with them.

you: I finally got through to someone who said I have the wrong department (no fault of my own mind you) and she gave me another number 877-999-1085 and transferred me to some system that asked me repeatedly to “Please Wait” and then hung up on me.

Denzel: To confirm, do you currently have local home phone service (not wireless phone service) with AT&T?

Denzel: To confirm, are we still connected?

you: yes

you: no local

Denzel: Thank you for the information.

Denzel: Can you think of any additional information you might need, or any questions I can answer about AT&T services?

you: The guy I just talked to told me there is nothing he can do

you: I cannot believe that in a company the size of AT&T I can’t get the price locked in for a year.

you: I can’t believe that AT&T is so greedy that they would not allow their sales agents to make changes or exceptions to plans and pricing.

you: This is the worst service I’ve ever had to deal with and I will NOT be getting Uverse or telling anyone else to use it

Denzel: I understand your concern, currently as an online chat representative I do not have the information with regards to 12 months offer for TV and internet bundle.

you: Neither do the people on the phone. It seems no one can do anything.

you: If I can’t get a good deal now, I know that customer service down the road will also be very poor.

Denzel: I understand your concern, but due to security reasons, our online chat department only has the ability to assist customers while they navigate through the online order flow. For this reason, we do not have access to change any prices or offer any promotional deals or rebates that are not already stated online.

Denzel: There is no contract with AT&T U-verse service. The service is on a month to month basis.

Denzel: I am happy to inform you that there are no upfront charges right now. You will be billed on your first monthly bill.

Denzel: Your monthly billing for AT&T U-verse services will only begin once services have been installed at your location.

Denzel: I would suggest you to place your order now to secure the online promotions and after 6 months you can call the customer services to check for exciting offers for existing customers.

you: I can get better service elsewhere. The “security reasons” line is a load of bull. And I would gladly be locked into a service plan to have the price stay down (which is what I’ve been requesting from the get-go). So the fact that AT&T is unwilling to work with me tells me all I need to know.

you: You want me to check back in 6 months on the chance that there might be a deal for existing customers? Does that happen very often?

Denzel: Yes, we offer wide range of offers and discounts to our valued customers.

you: And what do you have right now?

you: for example…

you: Still there???

Denzel: I certainly understand your concern; however all the online promotions are based on market analysis and hence I would not be able to offer you the promotions for 12 months.

you: I’m confused

you: What are you talking about?

Denzel: We always have promotions for existing customers and hence I would suggest that you place an order online and then call the customer to check the promotions.

you: Are you saying that I would have the service for 6 months, then not be able to get any promotions for another 6 months after that?

you: I want to know what you are offering existing customers right now. This way I have an example of what to expect 6 months from now.

Denzel: What I meant to say is that you can have the promotions for 6 months and then you can call the customer services to check for additional promotions after 6 months.

Denzel: As an online chat representative I specialize in setting up new account for AT&T U-verse  TV, internet and voice and hence I would not be able to share the promotions for existing customer.

Denzel: We have a 30-day money back guarantee that allows you to cancel within the first 30 days of service without incremental termination fees and your cash back on any of the monthly recurring or one-time charges for service.  However, you will be responsible for any additional charges including, but not limited to Video On Demand, Pay Per View, international calls, any pay for use feature and non-returned equipment charges.

you: So you know the promotions but you can’t share them because I am not an existing customer?

Denzel: I am sorry for the confusion, what I meant to say is I do not have the promotions as I specialize in setting up new account for AT&T U-verse TV, internet and voice.

you: Okay, so what assurances are there that in 6 months from now I will be able to get an existing customer promotion?

you: Or am I to take my chances in hope that there is one?

Denzel: I can assure you that we always have promotions for existing customer and there are always changes made depending on the customer’s requirements.

you: Thank you. That’s all I wanted to know.

Denzel: Also as you would not be signing a contract for TV and Internet bundle you can always cancel the services and you would not be charged anything.

Denzel: Do you have any additional questions for me before we begin your order online? I would be glad to answer any questions you might have.

you: As I said before, I don’t care about cancelling the service. I don’t want to cancel a service. I just want tv and internet at a reasonable price.

you: I do not have any other questions. I thank you for your time.

Denzel: Thank you for chatting with AT&T today.  It has been a pleasure assisting you. Should you need further assistance today, please click on the chat button to chat with us again. AT&T appreciates your business. You may click the Close button on the chat window to close this chat.

As I said, I gave him hell. I just wanted to know that in 6 months time I can call up AT&T customer retention department and have them kiss my booty to keep me as a customer. And now you know too.

That’s all I have for now. I will let you know how it works for me. Oh, and DirecTv; I will miss you very much!

Blessings,

Common Cents Mama - Kids Belts - Toddler Belts inventor

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